Frequently Asked Questions

About enhatch

What is Enhatch?

Enhatch is a venture-funded company that aims to make surgery faster, safer, and smarter. We offer streamlined solutions to handle all your 3D planning needs for patient-specific solutions. This includes 3D printed implants, surgical guides, and anatomic models used in orthopedic, spine, and various surgical procedures.

In addition, our intelligent technology suite helps:
• Streamline surgery scheduling and forecasting,
• Facilitate better communication between sales representatives and surgeons,
• Enhance your field inventory management with 100% last-mile visibility and
• Reduce kit assembly time by up to 80%.

What products does Enhatch offer?

Streamline your surgical planning workflows and scale faster with Enhatch's intelligent automation. 

Our intelligent surgery suite of products and services allows you to provide 3D-printed implants and other patient-specific solutions to your customers effortlessly—whether you are a medical device company, distributor, or a budding startup.

Our intelligent surgery suite includes:
• Preoperative 3D planning for 3D printed implants and custom instruments,
• A real-time inventory management and kitting platform to streamline field logistics,
• An app tailored for medical device representatives, facilitating sales team collateral and customer communication.

Is Enhatch a funded startup?

Yes, Enhatch is a venture funded company. Investors include 3D Systems, Numeta Capital, and Apis Holdings. 

3D Systems is a leading additive manufacturer and partnered with Enhatch to build an intelligent surgery suite of solutions. With this partnership, Enhatch’s Virtual Surgery Planning solutions (VSP) perfectly complements 3D Systems’ decades of experience with 3D printed devices and instruments. 3D Systems manufactures over 2 million implants and instruments for over 100+ FDA-cleared and CE-marked devices. 

Numeta Capital is a growth equity firm that partners with enterprise software companies to promote innovation and operational excellence. Numeta provides capital and strategic support to management teams and growing companies and led the Series A round of investments in Enhatch.

Apis Holdings is a private equity firm that invests in multi-stage, growth-oriented investments in software, data, and tech-enabled services. The Oklahoma firm, which also manages the George Kaiser Family Foundation (GKFF) investment portfolio, partnered with Enhatch in their Series A round.

Who is the leadership team at Enhatch?

With years of experience in designing and launching medical devices, the Enhatch team has honed their skills in leading organizations such as Stryker Orthopaedics and Tornier. 

At Stryker, they successfully designed and launched the globally recognized Stryker NRG knee implant system. Additionally, they developed and commercialized an innovative shoulder implant system for Nexa Orthopedics, which was later acquired by Tornier. 

Learn more about the enhatch leadership.

Getting started

How long does it take to get started with Enhatch’s preoperative planning solution?

Our team is dedicated to getting you up and running quickly, typically within a few weeks, depending on the complexity involved. We work diligently to ensure a swift implementation process for you.

Does Enhatch integrate easily with existing ERP systems?

We integrate most major ERP systems, offering custom solutions and APIs. This enables efficient data transfer, minimizes duplicate data entry, and enhances workflow.

Is the Enhatch platform easy to use?

Yes, our platform is intuitive and requires minimal training, making it accessible to anyone. So, it’s easy to use whether you are an engineer, surgeon, any type of healthcare professional, sales rep, or business lead. 

Additionally, our support team is always available to provide assistance whenever needed.

How do I subscribe?

Our Enhatch platform provides a variety of options that are customized to meet your needs. So, to begin, please contact us so we can gain a better understanding of your unique requirements.

Can I test drive the 3D planning platform before making a decision?

Yes, you can! While we don't provide traditional trials, our sales team is delighted to offer a personalized demo that aligns perfectly with your unique needs. We’d love for you to explore what our platform can do for you.

Get in touch to get your custom demo.

Product

How does the Enhatch virtual surgical 3D planning platform work?

Enhatch is an all-in-one platform for your entire patient-specific case planning and design needs.Here’s what our customers love most: 

Customizable workflows: Enhatch's highly flexible and customizable platform lets you build workflows based on your needs—every single step of the way.

Powered by AI: Our platform uses machine-learning AI algorithms to automatically convert 2D medical scans to 3D anatomic models, streamlining your preoperative planning process.
Plus, our optimization algorithms fine-tune how your surgical instruments and implants are placed on anatomical landmarks, guided by landmark detection for each patient.

Remote access on any laptop or tablet: We are cloud-based, so you and your team can access your case files from literally anywhere, even on the go.

We scale with you; there’s no limit on the number of cases or users: With Enhatch, you can grow with ease—we support any number of cases or team members. Add or delete product lines and assign role-based permissions for case reviews and approvals without limits. 

Say goodbye to clunky software. With Enhatch, you get efficient, streamlined preoperative 3D planning for 3D printed implants and other solutions. Contact us today to learn more.

Do you offer 3D-printed implants and surgical guides?

Our goal is to make it simple for you to offer 3D printed solutions to your customers.

So, we partnered with 3D Systems, a leader in additive manufacturing for various applications, including 100+ FDA-cleared and CE-marked medical device product lines. 
Our 3D planning portal blend seamlessly with 3D Systems to bring your 3D printed patient-specific designs to life.

What medical imaging formats do you support?

We support a wide range of imaging modality formats including CT, MRI, X-Ray, RTStruct, and RTPLan. If you have a unique imaging modality that hasn't been supported yet, we are more than willing to tailor our software to perfectly fit your requirements. Let us know what you need.

Can I add my company’s logo to the Enhatch platform?

Absolutely. You can white-label the Enhatch Virtual Surgical Planning platform to offer a seamless brand experience for your customers. Get in touch to discuss your options

How many users does my license support?

You can add any number of surgeries and users with your existing license—there are no restrictions.

How do I control user access?

Enhatch's preoperative planning solution provides a personalized experience to every user. 

Specific roles and permission levels can be assigned per case based on the level of access each individual needs to have for different surgical cases. 

For instance, external users like clinicians, sales reps, and engineers usually have access only to the cases they are assigned to, while administrators may have access to all cases within a particular product line.

Can I customize user access and permissions based on our company needs?

Yes, Enhatch's platform offers the flexibility to customize user roles and permissions based on your specific requirements. 

You can also group users based on their team or projects. For example, specific members of a surgical team, medical device company, and assigned sales reps and regional managers can be linked together for a set of projects or cases.

What if I need custom automation or have product needs that are not covered within Enhatch’s platform?

Bring us your ideas for automation and let’s collaborate together. Depending on the scope, we are happy to develop AI-based innovations tailored to your specific needs.

 You will have access to all the team’s updates and developments within the platform and a customized solution made just for you. 

Enhatch is committed to developing AI-based solutions to streamline every aspect of surgical care.

Pricing

What is the pricing for Enhatch?

Stay in control of your budget with our flexible pricing model. 

Only pay for the features you use, giving you maximum flexibility and eliminating any unnecessary costs. 

Plus, as your case volume grows, our pricing scales with it. With this dynamic SaaS pricing model, you can grow your business at your own pace without worrying about unexpected expenses. Get in touch to learn more.

Security

How do you ensure data security? Are you HIPAA compliant?

Enhatch implements industry-standard encryption and multi-factor authentication to ensure data security. And yes, we are HIPAA-compliant.

Is the Enhatch software cloud-based?

Yes, Enhatch is entirely cloud-based—great for remote, growing, and even global teams. 

This cloud-based approach uses AWS which ensures that the platform is highly available and scalable, which is especially beneficial for medical device companies, distributors, and Point of Care facilities.